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Established in 1970, the Kalupur Commercial Co-operative Bank is headquartered in Ahmedabad, Gujarat, and generated a gross income of Rs. 854.58 crores in the financial year 2019-20. The institution was founded by Late Shri Baldevbhai Patel with the objective of becoming ‘A common man’s bank’, where needy people and businesses are provided with easy, timely credit. The bank is renowned for being a socially responsible institution with a highly transparent management.
Challenges
- Disruption in BAU as bank staff go into quarantine due to the pandemic
- Risk of security breach as banking staff access CBS & related apps from home
- Risk of data leakage when allowing BYOD
- Lengthy resolution process for vendors’ IT issues
Solutions
- Zero-Trust based Application Access Gateway
- Restriction on file transfer between endpoints and the corporate network, along with other DLP features
- Device entry control based on geolocation and security posture of endpoints
Benefits
- Increased business uptime for the bank, leading to happier customers
- Improved user productivity due to faster EOD reconciliation
- Compliance concerns are addressed by ZTNA-based remote access to CBS & other critical apps
- Support resolution time reduced 45x as IT staff can now work from home
- Increased operational efficiencies as vendors can securely provide support from anywhere now
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