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City Pharmacy replaces Citrix XenApp by Accops HyWorks for ERP virtualization to ensure seamless access & compliance

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City Pharmacy is a renowned pharmaceutical, consumer products and medical equipment distributor in the United Arab Emirates (UAE). Dr Abdulrahman Almahmeed incorporated it in 1967. It is committed to providing the best pharmaceutical and healthcare services in the UAE. Being a market leader with consistent remarkable growth which has the vision, resources, amenities, and skillsets required to provide top-notch healthcare services to the masses.
Challenges
  • Productivity took a hit as remote users could not access Orion ERP since the existing VDI vendor could not achieve desired results due to lack of flexibility & customization.
  • Delay in payments due to intermittent invoice printing issues using dot matrix printers.
  • High IT infrastructure and license renewal costs.
Solutions
  • Application and desktop virtualization.
  • Fully managed solution to virtualize the Orion ERP client.
  • Universal printer drivers to resolve invoice printing issues.
  • Cost-effective and easy to maintain solution.
  • High standard endpoint data leakage prevention
Benefits
  • Improved productivity as the virtualization of ERP enables seamless access from anywhere.
  • Improved data protection as endpoints become dumb terminals and data storage is centralized.
  • Swift implementation and onboarding ensure faster ROI.
  • Enhanced operational efficiency through centralized IT management.
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