We empower organizations to enable their employees to have the freedom to work from anywhere and be at their productive best.
900+
Global Enterprise Customers
200+
Active Partners
300+
Strong Team
Why Accops?
We believe the next world war will be fought on desktop PCs. For those of you who always wanted to be a soldier, it's your chance to become a cyber soldier by engineering, architecting, and supporting cybersecurity solutions to critical enterprises, governments and government institutions, businesses, and the general public at large. Accops is proud to build cybersecurity and IT infrastructure products to fuel the “Make In India” and “Atmanirbhar” goal of the Indian government. Join Accops and help make the world a safer place.
Stand Out from the Crowd
Work on core networking, OS, cybersecurity, virtualization, and scalable cloud technologies to engineer direct value to end customers.
Enjoy the Start-up Chaos, Safely
Experience the thrill and vitality of a start-up, and foster a culture of continuous innovation with an agile approach to deliver customer delight.
Create Long Term Value
In your career journey, every company acts as a building block. At Accops, you will make good friends, meet great mentors, and gain immense experience. We promise to make a positive impact on your life.
Our Values
Integrity
We standby our words. We do what we say
Excellence
We deliver the best and demand the best
Empathy
We create win-win solutions under constraints for all
Wisdom
We take intelligent risks
Joy
Keeping those around us happy, makes us happy
What We Offer
Our workforce is spread across the length and breadth of India, right from Kashmir to Kanyakumari and Bengal to Kutch
Work from home, forever for suitable teams
Cool and nice office in Pune for new joinees and office lovers
Medical insurance for family and parents
Unlimited leaves for long-term employees
Sponsored training programs
ESOP for deserving members
Life At Accops
The culture at Accops is fantastic. The senior management shows tremendous faith in us and encourages us to have our own individual working style.
Damanjeet Singh, Presales Engineer
My time with Accops has tremendously helped me to grow as a professional. The best thing about Accops is that they believe in their people and provide a conducive environment to bring the best out of everyone.
Bharti Singh Bhati, Quality Assurance Engineer
I work on new challenges every day, building capabilities across channels to grow our business and help our customers in their digital transformation journey.
Faizul Dar, Partner Success Manager
No two days are the same at Accops. Every day is exciting as I get to work alongside some of the best in the business and learn from them.
Ayushi Nanda, Lead Generation Champion
As someone new to the industry, I have got the best mentorship I could possibly imagine. I have had the freedom to explore and work on different functions.
Sharath Kodi, Associate Systems Engineer
The culture at Accops is fantastic. The senior management shows tremendous faith in us and encourages us to have our own individual working style.
Damanjeet Singh, Presales Engineer
My time with Accops has tremendously helped me to grow as a professional. The best thing about Accops is that they believe in their people and provide a conducive environment to bring the best out of everyone.
Bharti Singh Bhati, Quality Assurance Engineer
I work on new challenges every day, building capabilities across channels to grow our business and help our customers in their digital transformation journey.
Faizul Dar, Partner Success Manager
No two days are the same at Accops. Every day is exciting as I get to work alongside some of the best in the business and learn from them.
Ayushi Nanda, Lead Generation Champion
As someone new to the industry, I have got the best mentorship I could possibly imagine. I have had the freedom to explore and work on different functions.
Sharath Kodi, Associate Systems Engineer
The culture at Accops is fantastic. The senior management shows tremendous faith in us and encourages us to have our own individual working style.
We are looking for a Senior Software Engineer with strong experience in Linux OS and system-level development. The candidate should have good programming knowledge in C++ or Python or C# and experience in building reliable and scalable software solutions.
Technical Skills Required
Mandatory:
Strong experience working with Linux Operating System.
Proficiency in at least one programming language: C++, Python, or C#.
Good understanding of data structures and algorithms.
Experience in software design, development, and debugging.
Knowledge of version control tools (Git).
Good problem-solving and analytical skills.
Good to have:
Experience with system-level programming.
Knowledge of networking concepts.
Familiarity with database systems (SQL / NoSQL).
Experience working in Agile development environments.
Basic knowledge of Docker or containerization.
Exposure to Kubernetes.
Familiarity with CI/CD or DevOps practices.
Role and Responsibilities:
Design, develop, and maintain software applications on Linux-based systems.
Write clean, efficient, and well-documented code using C++, Python, or C#.
Work closely with cross-functional teams to understand requirements and deliver solutions.
Troubleshoot and debug issues in software applications.
Improve system performance, reliability, and scalability.
Participate in code reviews and ensure coding best practices.
Support deployment and maintenance of applications in production environments.
We are looking for a skilled .NET Core Developer with hands-on experience in Remote Desktop Protocol (RDP) Virtual Channels to design, develop, and maintain high-performance remote desktop integrations. The role involves low-level communication, client-server interactions, and performance-critical development for Windows-based remote access solutions.
Technical Skills Required
Strong proficiency in .Net core with proven Linux system programming experience.
System Programming: IPC, threading, file operations, cross platform compatibility.
Session & User Context Awareness: Using loginctl, PAM modules, getuid, session tracking for multi-user environments (e.g., SHD, X11/Wayland).
Familiarity with USB/IP, udev rules, virtual device emulation.
Multimedia Handling: GStreamer, FFmpeg, ALSA, PulseAudio, PipeWire — for audio/video streaming, redirection, or optimization in remote sessions.
Familiarity with deb, rpm, AppImage, or creating systemd units and managing daemons.
Role and Responsibilities:
Develop and maintain system-level applications using .NET Core on Linux with a focus on stability, performance, and cross-platform compatibility.
Contribute to Linux system programming tasks, including inter-process communication (IPC), file and memory operations, multi-threading, and session-aware service logic.
Work on user session tracking and context management using loginctl, PAM modules, and other mechanisms to support multi-user environments such as SHD, X11, or Wayland.
Implement and optimize RDP virtual channels for audio, video, camera, and device redirection.
Optimize performance for low-latency, high-quality, and bandwidth-efficient remote sessions.
Contribute to creating and managing Linux packages (deb, rpm, AppImage) and ensure compatibility with target environments.
Stay updated on Linux System internals, multimedia redirection standards, and screen sharing protocol evolution.
Analyze and troubleshoot application issues in a timely fashion.
Work with other Engineers in planning, prioritizing and executing assigned tasks within deadlines.
Work with QA team in directing them with test plans and procedures, including test automation.
Provide trainings and mentor other Engineers when required.
Attend team meetings to communicate project status and discuss new ideas and any issues.
Recommend new technologies to ensure quality and productivity.
We are looking for a highly skilled Linux Systems Expert who enjoys working close to the operating system and solving deep technical challenges. This role is ideal for someone passionate about Linux internals, networking, real-time systems, and media technologies, and who thrives in debugging complex, performance-critical environments.
You will work on building, optimizing, and debugging high-performance systems at scale, collaborating closely with engineering teams across platforms.
Key Responsibilities
Perform deep debugging and root-cause analysis of complex system-level issues.
Work extensively with Linux OS internals, kernel architecture, and system performance tuning.
Design, analyse, and optimize networking components using TCP, UDP, WebRTC, and real-time protocols.
Build and maintain systems using containers and modern deployment environments.
Develop, integrate, and debug audio/video pipelines and real-time media systems.
Work with audio/video codecs such as H.264, Opus, and AAC.
Integrate and troubleshoot browser plugins and media pipelines.
Work with Android platforms, toolchains, and cross-compilation environments.
Collaborate with cross-functional teams to deliver robust, scalable solutions.
Required Skills & Expertise
Strong Linux system-level expertise, including kernel concepts and OS internals.
Excellent debugging, profiling, and root-cause analysis skills.
Solid understanding of networking fundamentals and protocols (TCP, UDP, WebRTC).
Hands-on experience with containers (Docker, container runtimes) and deployment systems.
Strong knowledge of real-time audio/video technologies and media streaming concepts.
Experience with media codecs: H.264, Opus, AAC.
Familiarity with browser-based media architectures and plugins.
Practical experience with CI/CD tools, automation frameworks, and DevOps practices.
Working knowledge of Android build systems, toolchains, and cross-compilation.
Nice to Have
Experience with performance optimization and low-latency systems.
Exposure to large-scale distributed or real-time systems.
Contributions to open-source projects related to Linux, networking, or media.
Looking for a highly skilled Mobile Application Developer with hands-on experience in Android, iOS, and cross-platform development. The ideal candidate should be proficient in Java, Kotlin, Flutter (Dart), Swift, and Objective-C, with experience integrating Firebase services, MySQL databases, and managing source code using GitHub. You will be responsible for building secure, scalable, and high-performance mobile applications.
Required Skills
Strong proficiency in Java & Kotlin (Android SDK)
Experience with Flutter & Dart for cross-platform development
Solid knowledge of Swift & Objective-C (iOS SDK)
Hands-on experience with Firebase ecosystem
Experience integrating RESTful APIs with MySQL databases
Proficiency with Git & GitHub (branching, pull requests, CI basics)
Familiarity with mobile security, offline storage, and background services
Understanding of mobile UI/UX principles
Key Responsibilities
Design, develop, and maintain native Android applications using Java and Kotlin
Build and support native iOS applications using Swift and Objective-C
Develop cross-platform mobile apps using Flutter (Dart)
Looking for a skilled DevOps Engineer to design, build, and manage scalable, secure, and highly available infrastructure and CI/CD pipelines primarily on Microsoft Azure. The role requires strong expertise in Infrastructure as Code (Terraform), Azure DevOps CI/CD, and close collaboration with other teams to enable seamless and reliable delivery.
Key Responsibilities
DevOps & Automation:
Design, implement, and maintain end-to-end CI/CD pipelines using Azure DevOps (ADO).
Build and manage containerized environments using Docker and orchestration platforms.
Automate infrastructure provisioning using Terraform following best practices.
Set up and manage artifact repositories for build and release pipelines.
Cloud & Infrastructure:
Design and manage Azure infrastructure and networking components including vNets, NSGs, Application Gateways, Load Balancers, Private Endpoints, and ExpressRoute.
Troubleshoot network connectivity issues across on-prem, cloud, and hybrid environments.
Design end-to-end infrastructure architecture for on-prem, Azure, and hybrid platforms.
Define architecture standards, patterns, and governance for compute, network, storage, and security.
Monitoring, Security & Reliability:
Build, administer, and optimize monitoring, alerting, and logging using Azure Monitor, Application Insights, Log Analytics, Prometheus, and Grafana.
Enforce DevOps best practices, including secrets management, vulnerability scanning, and compliance automation.
Design and support Backup, Disaster Recovery (DR), and Business Continuity strategies.
Automate backup, recovery, and failover mechanisms for critical workloads.
Performance & Cost Optimization:
Performance tuning, capacity planning, and cost optimization across environments.
Optimize resource utilization and improve system reliability and scalability.
Collaboration & Documentation:
Collaborate closely with Development teams to ensure smooth build and release.
Work with Network, and Infosec teams to ensure compliance with organizational standards.
Develop and maintain technical documentation, architecture diagrams, and runbooks.
Required Skills
Working knowledge of Microsoft Azure services and core concepts.
Hands-on experience with Terraform for infrastructure automation.
Experience building or supporting CI/CD pipelines using Azure DevOps.
Basic understanding of Azure networking and hybrid connectivity concepts.
Familiarity with monitoring and logging tools.
Ability to debug issues, follow processes, and work under guidance.
Good to Have
Exposure to Docker and container orchestration.
Knowledge of Ansible or similar configuration management tools.
Understanding of cloud security basics and IAM concepts.
Senior QA Engineer
Education:
BCA/MCA/BE/BTech (Preferably in Comp Sc/IT)
Should have hands on experience Selenium, Playwright with Java/Python/C#.
Should have expertise in test automation (functional and unit/integration level - tools like Junit, testing, JMeter, SoapUI, Rest API, selenium etc.).
Should have experience in using automation framework, TDD/BDD and cucumber tool.
Should be proficient in developing automation frameworks for web and database.
Should have experience of estimating automation test effort.
Should have hands on experience on AWS/Azure.
Should be aware of version control system: Git, Bitbucket, SVN
Should have experience in Integrating automated test suites with Continuous Integration and delivery pipelines.
Should have strong experience in creating end to end CI/CD (Continuous Integration/Continuous delivery) solutions using tools such as Jenkins, Azure DevOps, Dockers, and containerisation tools.
Should have experience with writing queries using SQL.
Should have experience in Agile development practices.
Remove impediments to the development team's progress.
Establish an environment where team members can be creative and innovative.
Work with stakeholders to ensure that the team has a clear understanding of the project goals and objectives.
Manual Testing:
Understanding of QA methodologies and techniques.
Good analytical and troubleshooting skills.
Good to have:
Knowledge of APPIUM Automation
Experience and knowledge with Cloud Infrastructure
Experience in Security tools automation.
Experience on Performance Testing tools
Exposure to UFT Automation
Soft Skills Required
Mandatory:
Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Role and Responsibilities:
Understanding requirements, test cases, test cases flow -> create effective automation scripts.
Designing and creating a low maintenance suite of stable, re-usable automated tests, which are usable both within the product or domain and across domains and systems in an end-to-end capacity.
Automation execution and analysis of failures.
Applying testing and delivery standards by understanding the product development lifecycle along with mandatory, regulatory and compliance requirements.
Analyse the impact of new solutions/enhancements and run appropriate regression testing.
Collaboration with team for inputs and feedback of test cases.
Take ownership of product modules and ensure timely delivery of automation suites.
Efficient reporting and communication skills Mentoring new team members.
The ability to work on multiple projects and set priorities.
Ability to communicate effectively with team and management.
To effectively use Manual QA methodologies and techniques in day-to-day activities.
Guide teams for understand requirements and provide pointers for designing boundary cases and efficient test model.
Guide and coach the development team in Scrum methodology and practices and Ensure that the team adheres to the Scrum process.
Track and report on team progress and sprint performance.
Ensure full traceability between requirements, test scripts, results and linking to Automated testcases.
Document and evaluate test results and defects, track and manage defects through to resolution and carry out Root cause Analysis to avoid similar issue to occur.
The Product Management Trainee Program at Accops is designed for exceptional engineering graduates who aspire to build careers in enterprise product management and technology leadership.
You will work directly with engineering, design, customer success, and sales teams to shape the future of Accops' secure digital workspace platform.
Key Responsibilities
Work with engineering teams to build features across virtualization, identity security, and remote access solutions.
Interact with enterprise customers to understand real-world technology challenges.
Translate customer needs into product requirements.
Conduct market and competitive analysis across cybersecurity and digital workspace solutions.
Identify product differentiation opportunities.
Support product managers in defining product roadmaps and prioritizing features.
Work with engineering, sales, marketing, and support teams to launch new product capabilities.
5+ years of experience in inside sales, preferably in the technology sector.
Bachelor's degree in Business, Marketing, or related field.
Proven track record in lead generation, sales, and database analysis in the technology industry.
Strong understanding of lead qualification methodologies, including BANT, and alignment with the Buyer Persona.
Excellent communication, negotiation, and interpersonal skills.
Proficiency in CRM software, sales tools, and database analysis tools.
In-depth knowledge of market, industry trends, and database analytics.
Soft Skills Required:
Strong communication skills (both written and verbal) are a must.
Clarity of thought
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Role and Responsibilities:
Develop and implement lead generation strategies tailored to the Indian and the Middle East market, leveraging database extraction and analysis.
Rigorously qualify leads using the BANT criteria and ensure alignment with the Buyer Persona to maintain a high-quality sales pipeline.
Collaborate with the marketing team to utilize technical and marketing content effectively in the sales process, ensuring alignment with the Buyer Persona.
Stay informed about Accops' product offerings, market trends, and database insights for effective client communication.
Use CRM tools for lead tracking, sales activity reporting, and performance analysis, incorporating database insights.
Provide feedback to marketing and product teams on market needs, trends, and database analytics.
Conduct regular market analysis and database insights review to stay ahead of industry trends and competitor activities.
Acts as the financial sparring partners to Commercial Stakeholders.
Relevant work Experience:
Experience in pricing, deal structuring, RFQ submissions are encouraged to apply.
Prior exposure to area like unbilled/ unearned revenue, recognition, Sales Ops etc.
Functional/ Technical Skills Required:
Highly skilled in Excel and PowerPoint, while experience from BI systems is a plus.
Understanding on Tally, CRM systems and software renewals.
Experience of working with sales function and/or Software company is a clear advantage.
Soft Skills Required:
Strong team player with the ability to engage with and influence, guide and challenge multiple stakeholders.
Used to and enjoy working in a challenging, fast-paced and changing environment dealing with a lot of different tasks at the same time.
Result driven and have a strong logical and analytical capacity.
Role and Responsibilities:
This role will work with commercial team to drive growth and profitability of the business.
Focal point for Sales reporting, Sales pipeline review, forecasting, budgeting, performance management, deep dive analysis and finance related support.
Ensure accurate revenue reporting and recognition under IFRS 15, positive cashflows, review relevant entries and manage closing activities.
Provide analytical insight and scenarios for revenue growth through price optimisation to support deal and renewal pricing and negotiation.
Opportunity and pipeline management: Provide forward looking analysis on the Sales Pipeline and drive discussions on same.
Define requirements and identify data needs review meetings to prepare and deliver reports and decks.
Prospect for new business and customer engagement, working with Accops Solutions Advisor (ASA) partners to increase Accops product knowledge and efficiencies, and whenever possible, using ISV, products, projects of national importance and alliance relationships to drive sales into end user accounts.
Knowledge of IT Services (especially Virtualization Domain) and the ability to articulate the business value of those services.
An all-encompassing position that requires the individual to move the transaction through the entire sales cycle.
Solidify existing customer accounts and elevate Accops to a more strategic position within most accounts.
Must be able to sell Accops solution as a platform within the assigned accounts and change the role that IT plays within that account from being considered a cost burden to a strategic deployment.
Manage complex sales campaigns while managing a diverse set of partners within the same accounts.
Match the Accops solution to the customer's business needs, challenges, and technical requirements.
Drive Accops transaction sales business in conjunction with Accops, solutions engineer system integrators, OEMs and channel partners.
Develop opportunities into working (real) funnel valued at more times expected revenue goals on an ongoing basis.
Map and maintain relationships at all levels within the complete government accounts echo system - IT Heads, policymakers, consultants, advisors, partners and other key decision-makers and influencers.
Work towards the long-term goal of making accounts standardized on Accops solutions.
Good to have:
Ability to travel within assigned territory and other locations including corporate headquarters.
Experience working for a software company a plus.
Knowledge of sales techniques and processes, understanding customer needs, overcoming objections, return on investment analysis and closing the sale.
Experience in selling to Public Sector customers is helpful.
Knowledge of Accops products is a plus.
Knowledge of complementary hardware and software solutions.
Soft Skills Required
Strong communication skills (both written and verbal) is a must
Take ownership
Collaborator/ team player
Thought leadership
Sincere
Proactive
Self-motivated
Analytical
Adaptable
Role and Responsibilities:
Work towards the long-term goal of making accounts standardize on Accops solutions.
Managing Govt./PSU Accounts in the North/South and should be native of Delhi/NCR or Hyderabad who will do the Field Meetings when required.
Managing Sales Cycle from Seeding to closure, Commercials, Negotiations, Licensing.
Account Management.
In depth sales knowledge of Accops solutions and products.
Establish relationships with global, national and local management consulting firms.
Demonstrate sales presentation skills.
Leading and collaborating pre-sales efforts to define technical solutions, assist with Statements of Work and deliver proposals.
CASB, ZTNA, SSL VPN, VDI, WVD, DaaS, and Cloud know-how.
Should be able to design, develop and implement a Business Development Strategy for local and/or international market.
Adept at account management and relationship building resulting in achieving the revenue target annually.
Should have a customer first approach.
Should demonstrate strong leadership skills and team handling skills. Also, should be able to attract, develop and retain high-performing team members.
Knowledge of IT Services (especially Virtualization Domain) and the ability to articulate the business value of those services.
Generated business leads to achieve short and long-term revenue and profit growth.
Should have developed and maintained an opportunity pipeline.
Ability to present sales proposals and uncover/resolve any concerns or objections.
Knowledge of and ability to utilize customer profiles and information.
Good to have:
An enterprise-level sales experience in similar domain.
Few OEM certifications in the Security Area or the Cloud.
Soft Skills Required
Strong communication skills (both written and verbal) is a must
Collaborator/ team player
Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Flexible/adaptable
Role and Responsibilities:
Spearhead the entire Sales department i.e. Manage the overall Business Development process of sales.
In depth sales knowledge of Accops solutions and products.
Establish relationships with global, national and local management consulting firms.
Train and mentor new joiners.
Set up a team of high performing individuals and hone their sales skills.
Respond strategically in customer settings, "listen" and determine client's business needs.
Leading and collaborating pre-sales efforts to define technical solutions, assist with Statements of Work and deliver proposals.
Prospect for new business and customer engagement, working with Accops Solutions Advisor (ASA) partners to increase Accops product knowledge and efficiencies, and whenever possible, using ISV, products, projects of national importance and alliance relationships to drive sales into end user accounts.
Knowledge of IT Services (especially Virtualization Domain) and the ability to articulate the business value of those services.
An all-encompassing position that requires the individual to move the transaction through the entire sales cycle.
Solidify existing customer accounts and elevate Accops to a more strategic position within most accounts.
Must be able to sell Accops solution as a platform within the assigned accounts and change the role that IT plays within that account from being considered a cost burden to a strategic deployment.
Manage complex sales campaigns while managing a diverse set of partners within the same accounts.
Match the Accops solution to the customer's business needs, challenges, and technical requirements.
Drive Accops transaction sales business in conjunction with Accops, solutions engineer system integrators, OEMs and channel partners.
Develop opportunities into working (real) funnel valued at more times expected revenue goals on an ongoing basis.
Map and maintain relationships at all levels within the complete government accounts echo system - IT Heads, policymakers, consultants, advisors, partners and other key decision-makers and influencers.
Work towards the long-term goal of making accounts standardized on Accops solutions.
Good to have:
Ability to travel within assigned territory and other locations including corporate headquarters.
Experience working for a software company a plus.
Knowledge of sales techniques and processes, understanding customer needs, overcoming objections, return on investment analysis and closing the sale.
Experience in selling to Public Sector customers is helpful.
Knowledge of Accops products is a plus.
Knowledge of complementary hardware and software solutions.
Soft Skills Required
Strong communication skills (both written and verbal) is a must
Take ownership
Collaborator/ team player
Thought leadership
Sincere
Proactive
Self-motivated
Analytical
Adaptable
Role and Responsibilities:
Work towards the long-term goal of making accounts standardize on Accops solutions.
Managing Govt./PSU Accounts in the North/South and should be native of Delhi/NCR or Hyderabad who will do the Field Meetings when required.
Managing Sales Cycle from Seeding to closure, Commercials, Negotiations, Licensing.
Account Management.
In depth sales knowledge of Accops solutions and products.
Establish relationships with global, national and local management consulting firms.
Demonstrate sales presentation skills.
Leading and collaborating pre-sales efforts to define technical solutions, assist with Statements of Work and deliver proposals.
Open to travelling for business.
Trainee Management
Education:
IIT / Top Tier Engineering or Management Institutes
The Management Trainee is designed to groom future business leaders and sales managers at Accops. You will work closely with senior sales leaders, channel partners, and enterprise customers to understand how complex enterprise technology solutions are positioned, sold, and implemented.
This role provides exposure to:
Enterprise IT infrastructure
Cybersecurity solutions
Channel partner ecosystems
Strategic enterprise selling
Key Responsibilities
Support enterprise sales teams in engaging with CIOs, CISOs, and IT leadership of large organizations.
Understand customer business problems and map Accops solutions accordingly.
Assist in preparing proposals, demos, and product presentations.
Support the sales cycle from lead generation to deal closure.
Research industry trends in cybersecurity, remote workspace, and Zero-Trust architecture.
Identify new business opportunities across industries.
Work with system integrators, distributors, and channel partners to expand market reach.
Participate in industry events, partner meetings, and technology discussions with customers.
Skills
Strong analytical thinking
Exceptional communication and presentation skills
Curiosity about enterprise technology and cybersecurity
We build software products that empower people to make the world their home, giving them the freedom to live and work from anywhere. Our solutions foster better work-life harmony, inclusivity, and diversity. By enabling organizations to establish secure, agile, and cost-efficient work-from-anywhere infrastructures, we help create a happier, more productive workforce while enhancing security and reducing operational costs.
Accops is a fast-growing cybersecurity and enterprise IT infrastructure product company from India, on a mission to become a $100 million revenue company and a unicorn within the next four years. But our ambition isn't just about valuation or headlines—it's about creating a success story that inspires and empowers the next generation of deep-tech entrepreneurs in India. Through Accops' journey, we aim to pave the way for more world-class product companies to emerge from India and make a global impact.
Our Digital Workspace suite includes Zero Trust-based Application Access Gateway, EUC Virtualization via VDI, and comprehensive Identity & Access Management solutions like MFA and SSO. The suite is designed to protect against network-based threats and unauthorized access, crucial in today's remote working environment. Headquartered in Pune, Accops has become a significant player in the EUC domain, providing a one-stop solution for organizations to deploy work-from-anywhere solutions swiftly and securely. As a subsidiary of Jio Platform Ltd (Reliance Group Company) Accops continues to innovate in digital workspace solutions, focusing on security, user experience, and organizational efficiency.
Mission
Drive and scale Accops revenue across Middle East by establishing a high-performance sales engine, deepening customer relationships, and expanding channel partnerships.
Functional Skills Required
Mandatory:
20+ years of industry experience in IT sales, with a strong focus on Cybersecurity and IT Infrastructure products.
Proven track record of driving multi-million-dollar software revenue.
Deep understanding of enterprise sales cycles and complex deal structuring.
Strong C-level engagement skills.
Mumbai-based and willing to travel extensively across the region.
Preferred Experience (Good-to-Have):
Experience in selling VDI, ZTNA, or IAM solutions.
Strong background in managing regional teams and scaling sales organizations.
Expertise in working with a channel-driven sales model.
Soft Skills Required
An entrepreneurial mindset with a results-driven approach.
Highly proactive and hands-on leader, capable of driving execution.
Passion for building and scaling high-growth sales organizations.
Strong communication skills (verbal and written both)
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player & quick learner
Flexible/adaptable
Multi-Tasking
Excellent team player
Self-motivated individual who works well independently and enthusiastically
Role and Responsibilities:
Revenue Growth:
Achieve and exceed an annual software invoicing target of $8M+ within the first 12 months.
Ensure a sustainable 40%+ YoY growth across middle east regions.
Market Expansion & Customer Acquisition:
Secure at least 10 new enterprise customers per quarter.
Expand Accops' footprint within the BFSI, and Large Enterprise segments.
Channel & Partner Ecosystem Growth:
Onboard and activate at least five high-impact channel partners in key markets.
Drive 70%+ of revenue through the partner network.
Sales Team Leadership & Development:
Build, mentor, and scale a high-performing regional sales team.
Implement a structured sales methodology with clear KPIs and execution plans.
Strategic Account Management:
Establish deep relationships with CIOs, CISOs, and decision-makers in the target industries.
Increase Accops' share-of-wallet within existing key accounts by 2X in 12 months.
Proven experience in enterprise customer sales and license compliance within the IT industry.
Demonstrated success in sales and distribution management, achieving and exceeding sales targets, leveraging partners/Channels.
Experience in channel sales development and channel relationship management.
Excellent communication, negotiation, and interpersonal skills.
Must have an analytical mindset with the ability to identify market trends and opportunities.
Must have results-driven and customer-focused approach to sales.
In-depth knowledge of IT Services, with a specialization in the Virtualization Domain, coupled with the ability to effectively communicate and highlight the business value of these services.
Good to have:
An enterprise level sales experience in similar domain.
Soft Skills Required:
Strong communication skills (both written and verbal) are a must.
Clarity of thought
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Role and Responsibilities:
Develop and execute sales strategies to acquire and expand relationships with Partners/Channels.
Collaborate with the sales team to identify opportunities and meet sales targets.
Ensure compliance with licensing agreements and work closely with Partners to address any issues.
Enable Partners to make sure of the outcome from Partners e.g. Leads, Funnel, Marketing Activities etc.
Oversee Partners and distribution channels to maximize product reach and market penetration.
Develop and implement strategies to expand the company's channel partner network.
Identify and onboard new channel partners to enhance sales and distribution capabilities.
Work closely with channel partners to drive sales and meet revenue targets.
Collaborate with partners on joint marketing initiatives and promotions.
Build and maintain strong relationships with channel partners to foster collaboration and mutual success.
Address partner concerns, resolve conflicts, and ensure a positive partner experience.
Good knowledge in Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analysing, Prior experience in working with Wireshark, Nmap, http analyser, Debug view etc.
Knowledge in VAPT analysis & Security
knowledge about security software such as DLP,firewalls (End point security are add on)
Product and Application Support
Good experience in product and application support with sound knowledge of networking and IT Infrastructure
Must have worked on supporting any enterprise security applications like Zero Trust, Identity Management solution, Multifactor Authentication Solution
Any support experience in Virtualization products coming from Citrix, Microsoft, Dell, etc.
Should have worked with any reverse proxy solutions
Should understand how key web servers can be troubleshooted like Apache, NGINX, TOMCAT, IIS, etc.
OWASP Application Security Guidelines
How typically big enterprise support product installation and upgrades are managed and how the patch management is done
Knowledge of PowerShell scripting, Linux shell scripting, and Python
Infra Support
Excellent knowledge in Windows Server operating systems & Roles - Active directory, Group policies,Remote Desktop services, IIS, FSMO roles.
Process data analyzing, Windows sys- internals tools knowledge will be add on. Batch and PowerShell scripting will be desirable
Work experience in Client-side operating systems -Windows 7,8,10 are must
Very good Working knowledge in Linux & Mac operating systems
Support Management and Tools knowledge
Good knowledge of L1 and L2 Ticket tracking tools
Good Knowledge of Service level management tools
Should be able to manage escalations and the agreed and provided SLA for various clients
Should be able to provide reports for any escalations, Root cause Analysis (RCA) ,Productivity reports
Must make sure escalations are managed at root level and there is zero repeat escalations
Excellent knowledge on Server Operating systems (Win 2016/19/22, Linux flavors)
Good knowledge in IT Infrastructure & Security concepts -Storage, File servers, SSL certificates, VPNs gateways, VAPT analysis, UTMS etc
Good knowledge in Azure Cloud, conceptual understanding in Desktop as service, working experience in Azure Virtual Desktop / equivalent products
Good to have:
Knowledge of Windows kernel Drivers
Kubernetes and Container technologies
Prior experience in support ticketing tools and process
Experience in documentations
Certifications - ITIL3 or ITIL4
Role and Responsibilities:
To provide solutions, not workarounds
Good listener to customer, provide on time deliveries; Involve appropriate authorities when escalations are required
Make sure Support deliveries are under SLAs
Provide Solution documents, KB articles & RCAs and make sure team members are following the process
Proactively involve in escalations and make sure customer commitments are met
Coordinate with Product Management team for bug fixes, new feature escalations & development related items and make sure on time resolution
Good with Statistical data, analyze priorities and involve in the product improvement discussions
work as a leader of special or Ongoing requirements
Use appropriate judgement during critical environments.
Reproduce customer issues and if required, analyse the root cause; Check and verify any viable solutions available other than development –such as creating scripts, simple solutions etc.
The role requires deep troubleshooting expertise across networking, security, virtualization, and cloud platforms. You will act as a subject matter expert (SME), working closely with L2 support, engineering, and product teams to resolve complex customer issues and improve overall service reliability.
Key Responsibilities
Provide Level 3 technical support for Accops products in production environments.
Troubleshoot complex issues related to authentication, access policies, tunnelling, routing, and performance.
Perform deep packet analysis using tools such as tcpdump, Wireshark, and system logs.
Support deployments across on-prem, virtualized, and cloud environments.
Analyze and resolve issues involving:
Hypervisors (VMware, Hyper-V, KVM)
Cloud platforms: Azure and AWS
Linux and Windows operating systems
Active Directory (AD), LDAP, SSO, MFA integrations
Firewalls, WAFs, and network security appliances
Collaborate with Product Engineering and DevOps teams for root cause analysis and bug fixes.
Create KB articles.
Required Skills
Technical Skills:
Strong understanding of Accops Product suite.
Hands-on experience with Hypervisors (VMware ESXi, Hyper-V, or equivalent).
Solid knowledge of Azure and AWS networking and security concepts.
Advanced troubleshooting experience on Linux and Windows platforms.
In-depth knowledge of Active Directory, including:
Authentication flows
Group policies
LDAP integrations
SAML
Strong networking fundamentals:
TCP/IP, DNS, DHCP, routing, NAT
VPNs, TLS/SSL
Experience with Firewalls and WAFs (policy design, logging, troubleshooting).
Familiarity with packet capture and log analysis tools.
Soft Skills:
Strong analytical and problem-solving skills
Ability to handle high-severity customer escalations
Excellent written and verbal communication skills
Customer-focused mindset with attention to detail
Ability to work independently and in cross-functional teams
As a Customer Success Manager at Accops, you will be responsible for nurturing customer relationships, ensuring product adoption, and delivering measurable business value for our customers. You will act as a key point of contact post-sales and play a pivotal role in driving customer satisfaction, retention, and growth.
This is a high-impact individual contributor role, ideal for candidates who are passionate about technology, customer value, and continuous learning.
Mandatory Requirements:
Experience in Customer Success, Account Management, Pre-sales, or Customer-Facing roles in a technology or IT/SaaS company.
Experience or interest in Virtualization, IT Security, or Cloud-based technologies is a plus.
Strong communication and relationship-building skills; able to interact confidently with mid to senior-level stakeholders.
Analytical mindset with the ability to draw insights from data and customer feedback.
Exposure to working with IT, Cybersecurity, or SaaS platforms is preferred.
Proactive, self-motivated, and eager to take ownership of customer outcomes.
Collaborative team player with a customer-first attitude.
Preferred Qualifications:
Bachelor's degree in engineering, Business, or related field.
MBA or master's degree in management/technology preferred (especially from IIMs or equivalent institutions).
Interest or background in Virtualization, IT Security, or Cloud-based technologies is a plus.
Familiarity with tools like CRM (Salesforce/Zoho), Customer Success Platforms, or data visualization tools is an advantage.
Key Responsibilities:
Develop strong relationships with assigned customers and act as their primary point of contact Post-Sales.
Understand customer goals, industry challenges, and key use cases to ensure effective onboarding and solution adoption.
Proactively monitor customer health metrics, product usage trends, and feedback to improve engagement and experience.
Conduct regular business reviews (QBRs) to share insights, gather feedback, and showcase value delivered.
Collaborate with Sales, Product, and technical teams to resolve issues, influence roadmap discussions, and align customer needs with Accops' offerings.
Identify opportunities for upselling, cross-selling, and expansion within existing accounts.
Maintain accurate documentation of customer interactions, feedback, and engagement outcomes.
Senior Systems Engineer - I
Education:
BCA/MCA/BE/BTech (Preferably in Comp Sc/IT)
Strong knowledge in Windows Server and client operating systems, Network/Systems administration, Active Directory, Group Policy objects, User Profiling and Remote Desktop Services.
Strong understanding of Linux Operating system and proficient knowledge of fundamentals.
Strong networking knowledge and familiarity with various monitoring and troubleshooting tools (Wireshark, Process Monitor, Nmap, debug view, etc).
Infrastructure design
Must have experience in any of the following technologies: