Great vision without great people is irrelevant - Jim Collins
Life At Accops
We walk the talk to make our workplace inspiring, empowering and competitive
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What We Offer
Flat Organizational Structure
Eliminating bureaucratic setup helps us improve coordination and communication among teams and team members. It gives every employee an equal voice in the organization.
Open Door Culture
Encourage transparency, open communication, feedback, exchange of ideas & discussions. It helps enable changes & also fosters trust in our employees.
Stock Options
Company performance is never the outcome of a single person's work. We believe in sharing the fruits of all the sincere efforts, dedication & relentless work with our employees.
Incentive & Compensation
Employees are an appreciating asset therefore, we have competitive pay packages and incentives to compensate our employees.
Flexible Work Environment
Employees are given the opportunity to focus more on their goals and productivity rather than fretting over office timing and attendance.
Snacks On The House
We offer free and healthy food options that our employees rave for. Our employees function free of hunger pangs.
We Are Looking For You
Lead – Cyber Security
Qualification:
BCA/ MCA/ BE/ BTech (Preferably in CS/IT)
Hands-on knowledge of operating Vulnerability Assessment scanners like Nessus, OpenVAS etc.
Strong hands on and working knowledge of Burp Suite
Metasploit Framework
Python
Shell Scripting
Good to have:
Prior experience working as a Software Developer in a medium to large scale team specializing in security.
Experience in conducting IT/IS Audits
Working knowledge of ISO 27001 and industry standards pertaining to information security
Active participation in information security community including bug bounty programs of different websites/services
Exposure to mobile application security testing frameworks like MobSF
Desirable Certifications:
Certified Ethical Hacker (CEH)
Certified Information Systems Auditor (CISA)
Offensive Security Certified Professional (OSCP)
Roles and Responsibilities
Securing Accops Products through continuous testing
Conducting periodic vulnerability assessments and penetration testing to discover security issues
Co-ordinating with engineering team to validate, fix and verify reported security issues
Co-ordinate with our customers to respond and remediate security issues reported by them
Imbibe strong security culture within the organization by conducting periodic security awareness trainings, sessions on secure coding practices for development teams
Monitor and safeguard Accops Infrastructure from external threat actors
Conduct periodic audits of internal & public facing infrastructure to identify and close deviations as per industry best practices
Liaison with product architects to review existing design architecture and suggest improvements based on security best practices from time to time
Soft Skills Required
Mandatory:
Clarity of thought
Sincere
Proactive
Self-Motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Desirable:
Strong communication skills (both written and verbal)
Good experience in product and application support with sound knowledge of networking and IT Infrastructure
Must have worked on supporting any enterprise security applications like Zero Trust, Identity Management solution, Multifactor Authentication Solution
Any support experience in Virtualization products coming from Citrix, Microsoft, Dell etc.
Should have worked with any reverse proxy solutions
Should understand how key web servers can be troubleshooted like Apache, NGINX, TOMCAT, IIS etc.
OWASP Application Security Guidelines
How typically big enterprise support product installation and upgrades are managed and how the patch management is done
Knowledge of Power-shell scripting, Linux shell scripting, and Python
Infra Support:
Excellent knowledge in Windows Server operating systems & Roles - Active directory, Group policies, Remote Desktop services, IIS, FSMO roles
Process data analyzing, Windows sys- internals tools knowledge will be add on. Batch and PowerShell scripting will be desirable
Work experience in Client-side operating systems - Windows 7,8,10 are must
Very good Working knowledge in Linux & Mac operating systems
Good knowledge in Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analysing, Prior experience in working with Wireshark, Nmap, http analyser, Debug view etc
Knowledge in VAPT Analysis & Security
Knowledge about security software such as DLP, firewalls (End point security are add-on)
Support Management and Tools knowledge:
Good knowledge of L1 and L2 Ticket Tracking tools
Good Knowledge of Service Level Management tools
Should be able to manage escalations and the agreed and provided SLA for various clients
Should be able to provide reports for any escalations, Root Cause Analysis (RCA) , Productivity reports
Must make sure escalations are managed at root level and there is zero repeat escalations
Good knowledge of manual testing methodologies, techniques
Good understanding of QA processes and management
Hands on experience of designing test plans, test strategies
Proven ability to manage team and assigning tasks
Defect Management, Defect Prioritization, Test Case Management
Good knowledge of test management and defect management tools
Reporting and communication:
Understanding the test metrices, prepare and share with stake holders
Ability to communicate effectively with team and management
Hands on experience in releasing products/builds to customers with supporting documents
Hands on experience in documentations of product communication flows and product guides
System:
Good understanding of server configurations
Good networking concepts and analytical skills
Good to have:
Automation testing: Hands on experience in automation & framework designing and reporting
Knowledge of performance testing tools like JMeter or any other
Knowledge of Web Services testing
Hands on experience of client server model-based products and desktop clients
Exposure to mobile applications testing
Kubernetes and Container technologies
Having domain experience of virtualization especially Nutanix, VMware, Microsoft
Roles and Responsibilities
Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
Lead and mentor QA team members, as well as manage outside contract testers.
Lead and mentor QA team members, as well as manage outside contract testers
Guide teams for understand requirements and provide pointers for designing boundary cases and efficient test model
Understand automation structure in place, help team to make it better
Understand customer requirements, coordinate with development team and get it implemented with general availability in mind
Establish and evolve QA processes for efficiently delivering products to market with best of quality
Good domain knowledge or atleast end user expectations
Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
Soft Skills Required
Mandatory:
Clarity of thought
Sincere
Proactive
Self-Motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Desirable:
Strong communication skills (both written and verbal)
Angular JS Developer
Qualification:
BCA/ MCA/ BE/ BTech (Preferably in Comp Sc/IT)
Minimum 2 years of automation experience using tools requiring extensive scripting/ coding knowledge (Selenium with Java/ Python/ C#, Exposure to frameworks TestNG etc.)
Complete understanding of automation frameworks(Involvement in framework designing is added advantage)
Hands-on knowledge of operating Vulnerability Assessment scanners like Nessus, OpenVAS etc.
Hands-on experience in languages used for automation – Java/Python
Hands-on experience in defining automation flow for better coverage (Quick to grasp automation opportunities and solution visualization)
Manual testing:
Understanding of QA methodologies and techniques – effectively using them in day-to-day activities
Understand test cases well and able to define if needed
Good analytical and troubleshooting skills
Reporting and communication:
Ability to communicate effectively with team and management
Good to have:
Hands-on experience of CI Tools e.g. Jenkins
Knowledge of performance testing tools like JMeter or any other
Knowledge of Web Services testing
Experience of client server model-based products and desktop clients
Exposure to mobile applications testing
Kubernetes and Container technologies
Roles and Responsibilities
Understanding requirements, test cases, test cases flow, creating effective automation scripts
Automation execution and analysis of failures
Collaboration with team for inputs and feedback of test cases
Take ownership of product modules and ensure timely delivery of automation suites
Guide teams for understand requirements and provide pointers for designing boundary cases and efficient test model
Efficient reporting and communication skills
Soft Skills Required
Mandatory:
Clarity of thought
Sincere
Proactive
Self-Motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Desirable:
Strong communication skills (both written and verbal)
Good experience in product and application support with sound knowledge of networking and IT Infrastructure
How big enterprises typically support product installation and upgrades are managed and how the patch management is done
Knowledge of Power-shell scripting, Linux shell scripting, and Python is add on
Infra Support:
Good knowledge in Windows Server operating systems & Roles - Active directory, Group policies, Remote Desktop services, IIS, FSMO roles
Work experience in Client-side operating systems - Windows 7,8,10 are must
Knowledge in Linux & Mac operating systems
Good knowledge in Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analyzing
Knowledge and experience on Wireshark, Nmap, http analyzer, Debug view etc. (add on)
Knowledge in VAPT analysis & Security (Desirable)
Knowledge about security software such as DLP, firewalls (End point security are add on)
Good to have:
Prior experience in support ticketing tools and process
Experience in documentations
Support Management and Tools knowledge:
Knowledge of L1 and L2 Ticket tracking tools
Should be able to provide reports for any escalations, Root Cause Analysis (RCA) , Productivity reports
Roles and Responsibilities:
Providing best Technical support experience to customers and make sure customer delight
Good listener to customer, provide on time deliveries; Involve appropriate authorities when escalations are required
Ontime internal escalations
Adapt and implement new technologies related to Zero trust network & Virtualization verticals
Make sure Support deliveries are under SLAs
Provide Solution documents, KB articles & RCAs
Proactively involve in escalations and make sure customer commitments are met
Reproduce customer issues and if required, analyse the root cause; Check and verify any viable solutions available other than development – such as creating scripts, simple solutions etc
Soft Skills Required
Mandatory:
Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable
Desirable:
Strong communication skills (both written and verbal)
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