Accops - Careers

What We Do

We empower organizations to enable their employees to have the freedom to work from anywhere and be at their productive best.

800+

Global Enterprise Customers

250+

Active Partners

200+

Strong Team

Why Accops?

We believe the next world war will be fought on desktop PCs. For those of you who always wanted to be a soldier, it's your chance to become a cyber soldier by engineering, architecting, and supporting cybersecurity solutions to critical enterprises, governments and government institutions, businesses, and the general public at large. Accops is proud to build cybersecurity and IT infrastructure products to fuel the “Make In India” and “Atmanirbhar” goal of the Indian government. Join Accops and help make the world a safer place.

Stand Out from the Crowd

Work on core networking, OS, cybersecurity, virtualization, and scalable cloud technologies to engineer direct value to end customers.

Enjoy the Start-up Chaos, Safely

Experience the thrill and vitality of a start-up, and foster a culture of continuous innovation with an agile approach to deliver customer delight.

Create Long Term Value

In your career journey, every company acts as a building block. At Accops, you will make good friends, meet great mentors, and gain immense experience. We promise to make a positive impact on your life.

Our Values

Integrity

We standby our words. We do what we say

Excellence

We deliver the best and demand the best

Empathy

We create win-win solutions under constraints for all

Wisdom

We take intelligent risks

Joy

Keeping those around us happy, makes us happy

What We Offer

Our workforce is spread across the length and breadth of India, right from Kashmir to Kanyakumari and Bengal to Kutch

Work from home, forever for suitable teams
Cool and nice office in Pune for new joinees and office lovers
Medical insurance for family and parents
Unlimited leaves for long-term employees
Company-owned beachside work-ation facility
Sponsored training programs
ESOP for deserving members

Life At Accops

My time with Accops has tremendously helped me to grow as a professional. The best thing about Accops is that they believe in their people and provide a conducive environment to bring the best out of everyone.

Bharti Singh Bhati, Quality Assurance Engineer

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Browse Open Positions

Engineering

Sr. Software Development Engineer in Test

Education: MCA/ BE/ BTech (Preferably CS/IT)

Experience: 6+ Years | Location: India (Remote)

Technical Skills Required

Mandatory:

Good analytical and problem-solving skills (able to analyze software requirements)
Good craftsman skills in coding and test automation
Very good Programming and Framework development skills
Self-motivated, quick learner, with good verbal and written communication
Experience in Web automation and custom test automation framework
Experience in Python, JavaScript is an added advantage
Networking
Virtualization
Cloud (AWS, Azure or equivalent)

Good to have:

Knowledge of Windows Filtering Platform, LSP, NSP, User mode device drivers etc.
Knowledge of Windows Driver Kits

Roles and Responsibilities

Develop tools & framework for testing web-based as well as desktop applications
Develop/automate the functional tests for web-based as well as desktop applications
Build, execute, and supervise automated test suites and be responsible for the quality of the deliverable
Perform assessment of current automation coverage & suggest ways to increase automation coverage
Extend, enhance, update the existing automation frameworks to work with new functionalities and write end-to-end automation for user scenarios
Maintain test tools infrastructure and development environments
Produce relevant documentation
Mentor junior team members to help them succeed and achieve their full technical potential.

Soft Skills Required

Clarity of thought
Sincere
Proactive
Self-Motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Strong communication skills (both written and verbal)

Lead – Cyber Security

Education: BCA/ MCA/ BE/ BTech (Preferably CS/IT)

Experience: 8+ years | Location: Pune

Technical Skills Required

Mandatory:

Strong Network Fundamentals
Knowledge of different VPN technologies
Hands-on knowledge of operating Vulnerability Assessment scanners like Nessus, OpenVAS etc.
Strong hands on and working knowledge of Burp Suite
Metasploit Framework
Python
Shell Scripting

Good to have:

Prior experience working as a Software Developer in a medium to large scale team specializing in security.
Experience in conducting IT/IS Audits
Working knowledge of ISO 27001 and industry standards pertaining to information security
Active participation in information security community including bug bounty programs of different websites/services
Exposure to mobile application security testing frameworks like MobSF

Desirable Certifications:

Certified Ethical Hacker (CEH)
Certified Information Systems Auditor (CISA)
Offensive Security Certified Professional (OSCP)

Roles and Responsibilities

Securing Accops Products through continuous testing
Conducting periodic vulnerability assessments and penetration testing to discover security issues
Co-ordinating with engineering team to validate, fix and verify reported security issues
Co-ordinate with our customers to respond and remediate security issues reported by them
Imbibe strong security culture within the organization by conducting periodic security awareness trainings, sessions on secure coding practices for development teams
Monitor and safeguard Accops Infrastructure from external threat actors
Conduct periodic audits of internal & public facing infrastructure to identify and close deviations as per industry best practices
Liaison with product architects to review existing design architecture and suggest improvements based on security best practices from time to time

Soft Skills Required

Clarity of thought
Sincere
Proactive
Self-Motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable

Desirable:

Strong communication skills (both written and verbal)

Sr. Software Engineer - C,C++ on Linux

Education: BE/BTech/MCA/MTech(Preferably CS/IT)

Experience: 6+ years | Location: Hybrid/Remote

Technical Skills Required

Mandatory:

Minimum of 6+ years of experience with excellent C & C++ programming skills.
Minimum 1 year exposure to python server-side development.
Should be well versed with pocket programming on Linux (POSIX Threaded model)
Should have proven experience developing and debugging complex, multi-threaded, real-time systems.
Should have minimum of 5 years’ experience in Linux operating systems and programming environments.
Should have experience in writing high performance and scalable servers, especially web server, load balancer, HTTP proxy, VPN like products.
Should have good understanding and use of algorithms, design patterns and data structures.
Should know HTTP protocol knowhow.
Should have good understanding Network Security.
Must have worked on optimizing software and code for high performance requirements along with scaling needs (Vertical and Horizontal scaling needs)
Should understand software architecture,network architecture and all the related topologies related to software.
Should have knowledge of version management tools like GIT, mercurial, perforce etc.

Good to have:

Programming experience in LDAP, RADIUS, SAML. DNS, Load-balancer, SSL, Networking protocols
Protocol designing
Experience with NGINX or HTTP parsers
Knowledge of Linux or Windows kernel Drivers
Kubernetes and Container technologies

Roles and Responsibilities:

Design develop and implement Accops products requirements
Manage and scale the existing product
Manage the team from technical perspective
Contribute in the process like code review, Version Management and Product backlog management
Make sure the product is delivered with the desired expectation

Soft Skills Required

Strong communication skills (both written and verbal)
Collaborator/Team player
Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Flexible/Adaptable

Desirable

Strong communication skills (both written and verbal)

Sr. Software Engineer - C, C++ on Windows

Education: BE/BTech/MCA/MTech (Preferably CS/IT)

Experience: 5+ years | Location: Pune

Technical Skills Required

Mandatory

C & C++ on Windows, Multithreading, Multi process Communication, socket programming (3+ years of experience)
Good knowledge on Windows OS internals
Good knowledge on Inter-process Communication
Good OOPS Concepts and knowledge of Design patterns (Gang of Four Patterns)
Protocols Known: IP, TCP, HTTPS, SSL, TLS, UDP, SSH, LDAP
Hands-on experience on - VC++, MFC, Win 32 SDK, Rest API, XML, STL (3+ years of experience)
Basic understanding of WMI perfmon
Must have good debugging skills using various tools Eg. Visual Studio, Windbg, system internal tools
Basic understanding of packet analysis and capturing

Good to have

Knowledge of Windows Filtering Platform, LSP, NSP, User mode device drivers etc.
Knowledge of Windows Driver Kits
API hooking techniques
C#, powershell, batch script, NSIS & MSI

Role and Responsibilities:

Design and Develop features and enhancements for a zero-trust access solution, Multi-factor authentication and VDI solution
Build innovative endpoint security solutions and features
Analyze and troubleshoot application issues in a timely fashion
Provide support in all phases of SDLC and ensure delivery of high-quality product(s)
Work with other Engineers in planning, prioritizing and executing assigned tasks within deadlines
Participate in design reviews and recommend improvements
Ensure well-written design documents and conduct peer-reviews like code reviews, design reviews etc.
Develop unit test cases and integrate with the continuous build process to ensure quality and reliability
Work with QA team in directing them with test plans and procedures including test automation
Provide trainings and mentor other Engineers when required
Attend team meetings to communicate project status and discuss about new ideas and any issues
Recommend new technologies to ensure quality and productivity

Soft Skills Required

Clarity of thought
User centric approach
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable

Desirable

Strong communication skills (both written and verbal)

Sr. Software Engineer - C, C++ on macOS, iOS

Education: BE/BTech/MCA/MTech (Preferably CS/IT)

Experience: 5+ years | Location: Pune

Technical Skills Required

Mandatory

Excellent knowledge of C/C++ on Mac OS/LLVM/ XCode
Excellent knowledge of Objective C / Swift / iOS apps
Should be well versed with MAC OS Internals
Knowledge of Objective -C / C++ / Swift interoperability
Network / Socket programming on Mac OSX
Multi-threading and interposes communication
Knowledge of working with macOSX extensions
Knowledge of working with iOS extensions

Good to have

QT or any Mac UI framework

Role and Responsibilities:

Working on MAC Client and the provided requirements
Development of Client SSL VPN code on MAC
Design and Code documentation

Soft Skills Required

Clarity of thought
User centric approach
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable

Desirable

Strong communication skills (both written and verbal)

Software Engineer - C, C++ on Windows

Education: BE/BTech/MCA/MTech (Preferably CS/IT)

Experience: 2+ years | Location: Pune

Technical Skills Required

Mandatory:

Windows OS internals
C, C++ & VC++ on Windows (2+ years of experience)
Good knowledge on Inter-process Communication & Multithreading
Good OOPS Concepts and knowledge of Design patterns (Gang of Four Patterns)
Good understanding of MFC, Win 32 SDK, Rest API, XML & STL
Understanding of SDLC
Good debugging skills

Good to have:

Knowledge of Windows kernel Drivers
Knowledge of Windows Driver Kits
Knowledge of Protocols: IP, TCP, HTTPS, SSL, TLS, UDP, SSH, LDAP
Knowledge of QT

Roles and Responsibilities:

Design and Develop features and enhancements for an existing 2FA and VDI Workspace client
Analyze and troubleshoot application issues in a timely fashion
Provide support in all phases of SDLC and ensure delivery of high-quality product(s)
Work with other Engineers in planning, prioritizing and executing assigned tasks within deadlines
Participate in design reviews and recommend improvements
Ensure well-written design documents and conduct peer-reviews like code reviews, design reviews etc.
Develop unit test cases and integrate with the continuous build process to ensure quality and reliability
Work with QA team in directing them with test plans and procedures including test automation
Provide trainings and mentor other Engineers when required
Attend team meetings to communicate project status and discuss about new ideas and any issues
Recommend new technologies to ensure quality and productivity

Soft Skills Required

Clarity of thought
User Centric Approach
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable

Desirable:

Strong communication skills (Written)

Sr. Quality Assurance Engineer

Education: BCA/ MCA/ BE/ BTech (Preferably in Comp Sc/IT)

Experience: 5+ years | Location: Pune/remote

Technical Skills Required

Mandatory:

Should have minimum of 4 years of experience in manual testing methodologies, techniques
Good understanding of QA processes and management
Hands on experience of designing test plans, test strategies
Proven ability to manage team and assigning tasks
Defect Management, Defect Prioritization, Test Case Management
Good knowledge of test management and defect management tools
Must have Computer Networking skills / Virtualization skills
Must have experience with system software testing.

Good to have:

Hands on experience in automation testing
Hands on experience in framework designing and reporting
Knowledge of performance testing tools like JMeter or any other
Knowledge of Web Services testing
Hands on experience of client server model-based products and desktop clients
Exposure to mobile applications testing
Kubernetes and Container technologies
Having domain experience of virtualization especially Nutanix, VMware, Microsoft

Reporting and communication:

Understanding the test metrices, prepare and share with stake holders
Ability to communicate effectively with team and management
Hands on experience in releasing products/builds to customers with supporting documents
Hands on experience in documentations of product communication flows and product guides

System:

Good understanding of server configurations
Good networking concepts and analytical skills

Roles and Responsibilities:

Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
Lead and mentor QA team members, as well as manage outside contract testers
Guide teams for understanding requirements and provide pointers for designing boundary cases and efficient test model
Understand automation structure in place, help team to make it better
Understand customer requirements, coordinate with development team, and get it implemented with general availability in mind
Establish and evolve QA processes for efficiently delivering products to market with best of quality Good domain knowledge or at-least end user expectations
Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

Soft Skills Required

Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable

Desirable Certifications:

Certified Ethical Hacker (CEH)
Certified Information Systems Auditor (CISA)
Offensive Security Certified Professional (OSCP)

Software Architect - .NET

Education: BE/ BTech (Preferably CS/IT or CDAC)

Experience: 10+ years | Location: Pune/remote

Technical Skills Required

Mandatory:

Minimum 10 years of experience in software development with C# and the .Net framework/.net core.
Experience on building RESTful services and MVC patterns-based web applications, web api and wcf
Experience in ORM, Document-oriented NoSQL databases or RDMS
Experience with Git (GitHub), automatic deployments, continuous integration
Expertise on JavaScript, HTML5, CSS, AngularJS, ReactJS, NodeJS, data visualization tools.
Experience of working on highly scalable SaaS products
Developed & debugged multi-threaded applications.
Developed and deployed modules in Azure / Aws.

Good to have:

Experience in development of reports.
Developed and deployed modules in Docker / Kubernetes
Experience as scrum owner
Experience in agile development methodology
Polyglot

Roles and Responsibilities:

Design, document, develop & test own product.
Collaborate with team members.
Care deeply about writing quality/testable/modular code
Work with various stake holders across teams and prioritize deliverables.
Drive efficient DevOps practices for full cycle .NET development and deployment.

Soft Skills Required

Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable
Strong communication skills (both written and verbal)
Leader with passion
Result oriented

Sr. Systems Engineer

Education: BCA/ MCA/ BE/ BTech (Preferably in Comp Sc/IT)

Experience: 6+ years | Location: Remote

Technical Skills Required

Mandatory:

Strong knowledge in Windows Server and client operating systems, Network/Systems administration, Active Directory, Group policy objects, User Profiling and Remote Desktop Services.
Deep understanding of Virtualization (VMWare eSXI, Vcenter, Workspace One, Horizon, MS Hyper-V, Citrix) and HCI (Nutanix)
Strong networking knowledge (Routing, Firewalls, VLANs, VPNs, Load Balancing, etc).
Understanding of Linux Operating system and proficient knowledge of fundamentals.
Proficiency in any of the Scripting languages: Bash Shell & PowerShell.
Strong networking knowledge and familiar with various monitoring and troubleshooting tools (Wireshark, Process Monitor, Nmap, debug view, etc).
Performance Monitoring and Logging tools (ELK Stack, SIEM, etc).
Experience in IT infrastructure design and administration (Solution Architecture / Sizing / etc).

Good to have:

Cloud management skills.
Experience of working with a product (OEM) company in support or implementation or pre-sales

Roles and Responsibilities:

Co-ordinate with customer and help design, configure and deploy Accops Solution suites for based on Statement of Work (SoW).
Adhere to implementation process including documentation.
Change Management in SoW with customer and product engineering team.
Driving projects from Implementation phase to roll-out and completion while ensuring project goals and success criteria are met.
Manage multiple implementation projects simultaneously with implementation team.
Plan overall execution and timely reporting of multiple projects.
Participate in improving Learning & Development of the professional services team.
Work with product management team to improve the product by suggesting new features and enhancements.
Ensure ‘High Quality’ documentation (Accuracy of content and diagrams, clarity of diagrams (‘professional’ look), architecture and configuration details, etc).
Proper, regular and timely updates regarding project progress and work related matters.
Join and participate in scheduled meetings.
Ensure proper co-ordination with team members, client team, and others as required.

Industry Experience Required

Mandatory:

Must have worked in enterprise IT infrastructure teams or product (OEM) teams supporting enterprise customers.
Must have worked in technical support as L1 or L2 for at least 3 years.

Soft Skills Required

People management skills
Project and task management skills
Customer obsession
Clarity of thought
High Integrity
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Strong communication skills (both written and verbal)

Lead .NET Developer

Education: BE/ BTech (Preferably CS/IT or CDAC)

Experience: 6+ years | Location: Hybrid

Technical Skills Required

Mandatory:

Minimum 7 years of experience in software development with C# and the .Net framework/.net core.
Minimum 3 years of experience on building RESTful services and MVC patterns-based web applications, web api and wcf
Experience in ORM, Document-oriented NoSQL databases or RDMS
Experience with Git (GitHub), automatic deployments, continuous integration
Expertise on JavaScript, HTML5, CSS, AngularJS, ReactJS, NodeJS, data visualization tools.
Developed & debugged multi-threaded applications.

Good to have:

Experience in development of reports.
Developed and deployed modules in Azure / Aws
Developed and deployed modules in Docker / Kubernetes
Experience as scrum owner
Experience in agile development methodology
Polyglot

Roles and Responsibilities:

Design, document, develop & test own product.
Collaborate with team members.
Care deeply about writing quality/testable/modular code.
Work with various stake holders across teams and prioritize deliverables.
Lead team of 2-5 people of 1+ years of experience.

Soft Skills Required

Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable

Presales

Sr. System Engineer (Presales)

Education: BE/BTech/MCA/MTech (Preferably CS/IT)

Experience: 8+ years | Location: Bengaluru

Technical Skills Required

Mandatory:

Deep technical knowledge and real-world usage of application and operating system environments
Strong knowledge of operating systems, programming, software architecture, networking concepts, network devices, security concepts, network protocols, file-systems & AAA
Expertise in Linux and/or Windows operating system
Proven team player with at least 8 years of proven technical experience
Strong knowledge in Virtualization Technologies (VMware, HyperV etc.)
Proactive and self-motivated such that should be able to partner closely with the Enterprise Account Manager[s]
Should take initiative to do things that advance the chances of selling
Ability to clearly and confidently provide information about competitive products
Should be able to differentiate the advantages and disadvantages of the offerings based on real-world experience
Ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions
Must have ability to sell independently without an establish brand
Willing to travel to customer location

Good to have:

Presales experience in a Startup preferably in the same domain

Roles and Responsibilities:

Demonstrate an in-depth understanding of the Company's products
Should be able to articulate and describe Company’s products during customer presentations & white-boarding sessions
Good knowledge of the competition. Eg. How other companies’ products work. Why, when compared to Accops, they are less efficient and less effective
Should conduct interactive demonstrations
Presales account management
Solution Designing, sizing and deployment of Accops products and related 3rd party products in UAT and Production environments
Prepare competitive study documents and architecture documents
Own deployment of Accops solution post sales
Build, improve and maintain high standard of presales and post-sales support
Create knowledge base around the product, including KB articles, tutorial videos creation, FAQs, best practices documents
Manage customer expectations and demonstrate a strong follow-up to customer inquiries

Soft Skills Required

Strong communication skills (both written and verbal)
Collaborator/Team player
Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Flexible/Adaptable

Sales

Enterprise Accounts Manager

Education: MBA/B-tech

Experience: 6+ years | Location: Mumbai

Functional Skills Required

Mandatory:

Cyber Security Know how
CASB, ZTNA, SSL VPN, VDI, WVD, DaaS, Cloud know how

Good to have:

An enterprise level sales experience in similar domain
Few OEM certifications in Security Area or Cloud

Roles and Responsibilities:

Managing Enterprise Accounts in the West and should be native of West who will do the field meetings when required
Managing Sales Cycle from leads to closure, Commercials, Negotiations, Licensing, Key Account Management

Soft Skills Required

Strong communication skills (both written and verbal) is a must
Collaborator / team player
Clarity of thoughts
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Flexible/adaptable

Regional Sales Head

Education: Bachelor's Degree

Experience: 12+ years | Location: Mumbai

Functional Skills Required

Mandatory:

Should be able to design, develop and implement a Business Development Strategy for regional and/or international market
Adept at team management and relationship building resulting in achieving the revenue target annually
Should have inroads into major clients with an established track record
Client first approach
Should demonstrate strong leadership skills and team handling skills. Also, should be able to attract, develop and retain high-performing team members
Knowledge of IT Services (especially Virtualization Domain & information security) and the ability to articulate the business value of those services
Establish and expand the Accops brand throughout the partner community
Generate business opportunities to achieve short and long-term revenue and profit growth
Should be able to develop and maintain a healthy opportunity pipeline on CRM
Ability to present sales proposals and uncover/resolve any concerns or objections
Contribute to Group strategies
Knowledge of and ability to utilize customer profile and information
Should demonstrate a comprehensive grasp of emerging technologies. Knowledge of the technology industry and emerging technologies will be highly appreciable

Good to have

An enterprise-level sales experience in a similar domain

Roles and Responsibilities:

Spearhead the entire Sales department i.e. manage the overall Business Development process of sales
In-depth sales knowledge of Accops solutions and products
Establish relationships with global, national, and local management consulting firms
Train and mentor new joiners
Set up a team of high-performing individuals and hone their sales skills
Respond strategically in customer settings, 'listen' and determine client's business needs
Establish relationships with global, national, and local management consulting firms
Leading and collaborating on pre-sales efforts to define technical solutions, assist with Statements of Work and deliver proposals
Demonstrate sales presentation skills
Open to traveling for business

Soft Skills Required

Strong communication skills (both written and verbal) is a must
Take ownership
Collaborator/ team player
Thought leadership
Sincere
Proactive
Self-motivated
Analytical
Adaptable

Business Analyst

Education: BTech/ BE/ MSc/ MBA

Experience: 5+ years | Location: NCR or Pune

Functional Skills Required

Mandatory:

Exceptional analytical and thought leadership skills
Ability to collaborate with team
Problem solver
Advanced skills in MS Excel, MS PowerPoint, MS Outlook, CRM & LinkedIn
Excellent communication skills
Time management

Roles and Responsibilities:

Prepare weekly, monthly, quarterly, yearly dashboards for sales reviews
Develop strategies to keep team more productive
CRM Hygiene
Organize review meetings
Track closure of client escalations
Minute of meetings, reviews
Share insights on sales data as per assigned KPIs
Follow-up on commitments, drive outcomes
Assist new recruits on sales processes
Allocating leads, resources as per demand
Report actions which are not aligned to sales/organization goals
Prioritize initiatives based on business needs and requirements
Bridge gaps between sales team and sales leadership
Monitor deliverables, timelines from other departments on critical project

Soft Skills Required

Take ownership
Collaborator/ team player
Thought leadership
Sincere
Proactive
Self-motivated
Analytical
Adaptable

Desirable:

Strong communication skills (both written and verbal) is a must

Lead Generation Champion

Education: Any Graduate/PG (MBA will be preferred)

Experience: 3+ yrs | Location: India (South) and Middle East

Functional Skills Required

Mandatory:

Proven experience in lead/demand generation and prospecting
Strong phone presence and experience dialling dozens of calls per day
Experience in B2B/B2C sales is a must
Hands on experience in IT Product/services is a must
Prospect, generate, qualify, process and follow up on leads
Achieve appointment and sales lead gen quotas
Top-notch verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
Strong listening and presentation skills

Roles and Responsibilities:

Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Understanding customer needs and requirements
Routing qualified opportunities to the appropriate sales executives for further development and closure
Close sales and achieve target quotas
Research accounts, identify key players and generate interest
Maintain and expand your database of prospects within your assigned territory
Team with channel partners to build pipeline and close deals

Soft Skills Required

Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable

Desirable:

Strong communication skills (both written and verbal)

Regional Sales Manager

Education: Any Graduate/PG (MBA will be preferred)

Experience: 7+ yrs | Location: Gujarat/Chennai/Kerala

Functional Skills Required

Mandatory:

Should be able to design, develop and implement a Business Development Strategy for local and/or international market
Adept at account management and relationship building resulting in achieving the revenue target annually
Should have a customer first approach
Should demonstrate strong leadership skills and team handling skills. Also, should be able to attract, develop and retain high-performing team members
Knowledge of IT Services (especially Virtualization Domain) and the ability to articulate the business value of those services
Establish and expand the Accops brand throughout the business community; to position yourself as a trusted partner and advisor to your clients
Generate business leads to achieve short and long term revenue and profit growth
Should be able to develop and maintain an opportunity pipeline
Ability to present sales proposals and uncover/resolve any concerns or objections
Should demonstrate a comprehensive grasp of emerging technologies. Knowledge of technology industry and emerging technologies will be highly appreciable
Should identify opportunities for revenue generation through application of new technologies

Good to have:

A minimum of 5-10 years of enterprise level sales experience in similar domain

Roles and Responsibilities:

Spearhead the Sales activities i.e. manage the overall Business Development process of sales
Indepth sales knowledge of Accops solutions and products
Establish relationships with global, national and local management consulting firms
Train and mentor new joinees
Respond strategically in customer settings, 'listen' and determine client’s business needs
Establish relationships with global, national and local management consulting firms
Leading and collaborating pre-sales efforts to define technical solutions, assist with Statements of Work and deliver proposals
Demonstrate sales presentation skills
Open to travelling for business

Soft Skills Required

Strong communication skills (both written and verbal) is a must
Clarity of thought
Leadership Skills
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable

Technical Support

Technical Support Manager

Education: BE/BTech/MCA/MTech (Preferably CS/IT)

Experience: 5 – 8 years | Location: Pune

Technical Skills Required

Product and Application Support:

Good experience in product and application support with sound knowledge of networking and IT Infrastructure
Must have worked on supporting any enterprise security applications like Zero Trust, Identity Management solution, Multifactor Authentication Solution
Any support experience in Virtualization products coming from Citrix, Microsoft, Dell etc.
Should have worked with any reverse proxy solutions
Should understand how key web servers can be troubleshooted like Apache, NGINX, TOMCAT, IIS etc.
OWASP Application Security Guidelines
How typically big enterprise support product installation and upgrades are managed and how the patch management is done
Knowledge of Power-shell scripting, Linux shell scripting, and Python

Infra Support:

Excellent knowledge in Windows Server operating systems & Roles - Active directory, Group policies, Remote Desktop services, IIS, FSMO roles
Process data analyzing, Windows sys- internals tools knowledge will be add on. Batch and PowerShell scripting will be desirable
Work experience in Client-side operating systems - Windows 7,8,10 are must
Very good Working knowledge in Linux & Mac operating systems
Good knowledge in Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analysing, Prior experience in working with Wireshark, Nmap, http analyser, Debug view etc
Knowledge in VAPT Analysis & Security
Knowledge about security software such as DLP, firewalls (End point security are add-on)

Support Management and Tools knowledge:

Good knowledge of L1 and L2 Ticket Tracking tools
Good Knowledge of Service Level Management tools
Should be able to manage escalations and the agreed and provided SLA for various clients
Should be able to provide reports for any escalations, Root Cause Analysis (RCA) , Productivity reports
Must make sure escalations are managed at root level and there is zero repeat escalations

Soft Skills Required

Clarity of thought
User centric approach
Sincere
Proactive
Self-Motivated
Logical bent of mind (Analytical)
Team player
Flexible/adaptable
Strong verbal communication skills

Desirable:

Strong communication skills (Written)

Sr. Systems Engineer – Technical support

Education: BE/BTech/MCA/MTech (Preferably CS/IT)

Experience: 4 – 12 years | Location: Pune & Mumbai

Technical Skills Required

Mandatory:

Product and Application Support

Good experience in product and application support with sound knowledge of networking and IT Infrastructure
How typically big enterprise support product installation and upgrades are managed and how the patch management is done
Knowledge of Power-shell scripting, Linux shell scripting, and Python is add on

Windows / Linux System Administration

Expertise in Windows Administration (2003, 2008 / R2, 2012 / R2, 2016, 2019) or Linux System Administration (Red hat, Ubuntu, CentOS)
Strong skill sets of Windows Services and Linux Daemons
Knowledge in Mac operating systems
Hands on experience in implementing Group Policies & Active Directory Server Roles, Knowledge in ADFS, SAML, Certification services.
Manage and Troubleshoot AD environment, AD components, AD Roles & Functions
Good knowledge in different server roles (Webservers (IIS), DHCP servers, DNS, Remote Desktop services, FSMO, SCCM, SMTP)
Product installation, Upgrades and Patch Management

Networking

Strong fundamentals in networking
Hands on troubleshooting experiencing in Networking (Layer2 and Layer3)
Experience with firewalls, Internet VPN’s, IPSec tunneling
Remote implementation and troubleshooting
Good knowledge about different VPN technologies
Knowledge about TCP/IP, DNS, Proxy servers
Basic understanding of IPTables, TLS, SSL, netstat, nslookup

Tools and Expertise

Experience in debugging tools like Prefmon, Procmon, Process explorer, Resource monitor & Windows Sysinternal tools
Hands on experience on Windows Sysinternal Tools, TCP Dump / Wireshark trace analysis
Knowledge in TCPView & crash dump analysis knowledge
Experience on Wireshark, Nmap, http analyzer, Debug view etc. (add on)
Knowledge in VAPT analysis & Security (Desirable)
Security - Knowledge in TLS, SSL, Encryptions, PKI Concepts, Basic understanding about Vulnerability assessments and penetration tests
Knowledge of Power-shell scripting, Linux shell scripting and Python is add-on

Virtualization and Cloud

Expertise in Virtualization Technologies – VMWARE, Hyper-V or XenHypervisor
Cloud technology - understanding of Azure, AWS & GCP (or Certified)

Good to have

Knowledge in VDI (Citrix, Parallels, VMware Horizon), Nginx

Support Management and Tools knowledge

Knowledge of L1 and L2 Ticket tracking tools
Should be able to provide reports for any escalations, Root cause Analysis (RCA), Productivity reports

Role and Responsibilities:

Providing customer delight
Offering excellent technical support experience to customers
Good listener to customer, provide on time deliveries
Attending tickets and emails (Proactively involvement in escalations and make sure customer commitments are met)
Make sure support deliveries are under defined TATs and SLAs
Involve appropriate authorities when escalations are required·
Coordinate with Sr. System Administrators, SME (Subject Matter Expertise)
Cross-functional team discussions (QA – Quality Analysts, Security Analysts, Development team) - Ontime internal escalations
Adapt and implement new technologies related to Zero trust network & Virtualization verticals
Implementation and Configuration of Products on Cloud Technologies and On-prem virtualization environment
Provide solution documents, KB articles, Incident/Preliminary analysis Document & RCAs
Reproduce customer issues and if required, analyze the root cause; check and verify any viable solutions available other than development – such as creating scripts, simple solutions etc...
Documentations
Ready to learn and groom

Soft Skills Required

Clarity of thought
Sincere
Proactive
Self-motivated
Logical bent of mind (Analytical)
Team player
Flexible/Adaptable
Good Communication skills (both written and verbal)

Desirable:

ITIL - Fundamentals (Certified)

Systems Engineer - Technical Support

Education: BE/BTech/MCA/MTech (Preferably CS/IT)

Experience: 2+ years | Location: Pune & Mumbai