Neeraj Sharma brings over 25 years of cross-functional experience in solution sales, technical delivery, and customer success. As Vice President – Customer Success at Accops, he leads strategic customer engagement, adoption, and retention efforts across enterprise accounts, drawing on his expertise in cybersecurity, digital workspace, and technical programme management.
Prior to joining Accops, Neeraj held senior leadership roles at Citrix, Rakuten Symphony, and Wysetek, overseeing multi-million-dollar consulting and support businesses across APJ. He has led large-scale solution architecture, delivery transformation initiatives, and built high-performance customer success functions across telecom, BFSI, IT/ITeS, and government sectors.
Neeraj holds certifications in CCNP, CCA, and Red Hat Sales, with a B.Sc. in Information Technology. Known for driving measurable outcomes, he has received multiple awards, including Citrix’s APJ Consultant of the Year and the Sales & Services Excellence Award. His approach combines technical depth with a strong customer orientation, making him a trusted advisor to CxO-level stakeholders and a key force in expanding long-term customer value.
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