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We are hiring. Please send your linkedin profile link to info@accops.com.

Member of Technical Staff

Positions: 4-5 positions, mix of Software developer upto Software Architect

Experience: Does not matter

Location: Pune or anywhere for 5+ experienced candidate

Skills:

  • Expertise in at least one programming language, preferred list is C/C++/C#/JS/ObjectiveC/Java for Android/Go/SCALA/Python
  • Expertise in at least one of the application development framework QT/.Net/any cross platform C++ lib.
  • Strong technical aptitude for working in system programming, and developing scalable, stable enterprise products.
  • Good team player with attitude to work in startup culture
  • Experience in following techs will be preference: Networking software, Virtualization infrastructure management, Desktop security, Scalable enterprise application framework

Please email your resume to careers@accops.com, including the link to your linkedIn profile.

Post Sales Engineers

Experience: 3 Years

Location: Pune, Mumbai, Delhi

Job Profile:

  • Solution Designing, sizing and deployment of Accops products and related 3rd party products in UAT and Production environments
  • Automation of regular management and monitoring tasks.
  • Building value add tools to ease, improve and better manage global deployments
  • Work with globally distributed customer base and field teams
  • Provide level 2 support to global customers
  • Build, improve and maintain high standard of post-sales support
  • Create knowledge base around the product, including KB articles, tutorial videos creation, FAQs, best practices documents.

Skills Required

  • Highly motivated, customer oriented engineering graduate
  • Team player, Quick learner and proactive person
  • Excellent written and oral communication skills
  • Expertise in Linux or Windows operating system
  • Strong knowledge of operating systems, programming, software architecture, networking concepts, network devices, security concepts, network protocols, file-systems, AAA
  • Development or Post-sales experience in network devices, firewall, Windows server management or virtualization products.

Please email your resume to careers@accops.com, including the link to your linkedIn profile.

Technical Support Engineer

Job Summary:

We are looking for a bright Technical Support Engineer to provide enterprise level technical support to our customers. This technician will provide support via Onsite, phone, web, email, chat and other channels as required. A background in IT support is required.

Educational Qualification: BCA/MCA/B.E./B.Tech

Experience: 1+ years

Location: Mumbai

Skillset required:

  • Proven working experience in enterprise technical support, IT support or as a technical engineer
  • Knowledge of Linux systems, utilities and shell scripting
  • Knowledge of tomcat and Jboss
  • Knowledge of database (MySQL and Oracle) is compulsory
  • Knowledge on second factor authentication technology will be added advantage
  • Strong problem-solving skills
  • Customer centric approach
  • Excellent written and verbal communication

Responsibilities:

  • Take ownership of customer issues reported and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Monitor the production Application servers and make sure there’s maximum uptime
  • Managing Application database (Synchronizing DB, space, log management).
  • Perform DR activity as and when required by Client
  • Patch management& deployment on application servers
  • Thorough SIT/UAT testing of any fix before Deployment in production
  • Coordinating with offshore development team and client team for completing any product requirement
  • Provide L3 support related product to clients help desk team if incase required
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely report activities done
  • Document knowledge in the form of knowledge base tech notes and articles for future reference

Please email your resume to careers@accops.com, including the link to your linkedIn profile.

Pre - Sales Engineer for Virtualization / Security Product Company

Role: Pre – Sales Engineer

Educational Qualification: BE/MS in Computers or IT. MBA will give you an edge.

Experience: 3+ Years of experience in following domains:

  • IT infrastructure products
  • Hypervisors – VMWare, Hyper-V etc.
  • Network security products – SSL VPN
  • Microsoft remote desktop services

Location: Mumbai and Pune

Position: 2 vacancies

Skills:

  •  Quick learner and proactive team player
  •  Highly self-motivated with a customer oriented approach
  • Excellent written and oral communication skills
  • Expertise in Linux/Windows operating system
  • Strong knowledge of operating systems, programming, software architecture, networking concepts, network devices, security concepts, network protocols, file-systems and AAA
  • Development or post-sales experience in network devices, firewall, Windows server management or virtualization products

Responsibilities:

  • Solution designing, sizing and deployment of Accops products and related 3rd party products in UAT and Production environments
  • Presentation to customers and guiding customers on doing PoC
  • Performing PoC and technical evaluations
  • Prepare competitive study documents and architecture documents
  • Own deployment of Accops solution post sales
  • Build, improve and maintain high standard of pre-sales and post-sales support
  • Create knowledge base around the product, including KB articles, tutorial videos creation, FAQs, best practices document etc.

Please email your resume to careers@accops.com, including the link to your linkedIn profile.

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